Support - Remem

Welcome to Remem support! We're here to help you get the most out of your memory assistant.

Contact Us

For support inquiries, questions, or feedback:

We typically respond within 24-48 hours during business days.

Learn how we protect your data

Read our terms and conditions

Remem uses Apple Sign In for secure authentication. Simply tap "Sign in with Apple" when you first open the app.

Yes, your memories are private and encrypted. Only you can access them. See our Privacy Policy for details.

Pro includes:

Open Settings on your iPhone → Tap your name → Subscriptions → Find Remem → Cancel Subscription

Go to Settings → Delete Account in the app. All your data will be permanently deleted within 30 days.

Try these steps:

Yes! Your memories sync across all devices where you're signed in with the same Apple ID.

You can request a full data export by contacting us at hello@tryremem.app. We'll provide you with an archive of all your data within 30 days.

To request a copy of all your data, email us at hello@tryremem.app with the subject "Data Export Request" and include:

We'll respond within 30 days with a downloadable archive of your data.

Found a bug? We want to hear about it!

Please include:

Have an idea for a new feature? We'd love to hear from you!

Email: hello@tryremem.app with the subject "Feature Request"

Last Updated: January 29, 2026