Privacy Policy

Effective Date: January 29, 2026
Last Updated: January 29, 2026

Introduction

Spectrum Labs Limited Company ("we," "our," or "us") operates the Remem mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using Remem, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

Information We Collect

Information You Provide to Us

Account Information:

• Email address (via Apple Sign In)
• Name and profile information
• Age (for personalization purposes)

Content You Create:

• Memories (text, photos, voice recordings)
• Photos and media files you choose to upload
• Location data associated with your memories (with your permission)
• First memory and personal notes you create during onboarding

Information Automatically Collected

Device Information:

• Device type and model
• Operating system version
• Unique device identifiers
• App version

Usage Data:

• Features you use within the App
• Time and date of your interactions
• App performance data and crash reports

Location Information:

• Precise location data (only when you grant permission)
• Location metadata associated with photos you upload

Motion & Fitness Data:

• Motion and activity data (only when you grant permission)
• Used to enhance memory context and personalization

How We Use Your Information

We use the information we collect to:

1. Provide and Maintain the App:
   • Create and manage your account
   • Store and organize your memories
   • Generate AI-powered insights and suggestions
   • Sync your data across devices
2. Personalize Your Experience:
   • Customize content and features based on your preferences
   • Provide location-based memory organization
   • Generate personalized memory displays
3. Improve Our Services:
   • Analyze usage patterns to enhance App functionality
   • Debug and fix technical issues
   • Develop new features
4. Communicate With You:
   • Send service-related notifications
   • Respond to your support requests
   • Notify you about important updates
5. Process Payments:
   • Manage subscriptions through RevenueCat
   • Process Pro tier upgrades

Third-Party Services

We work with trusted third-party service providers who help us operate the App. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Data Storage and Security

Data Storage:

• Your memories are stored securely on cloud servers
• Photos and media are encrypted during transmission and storage
• We use industry-standard encryption (SSL/TLS)

Data Security Measures:

• All data transmissions are encrypted
• Access to user data is restricted to authorized personnel only
• Regular security audits and updates
• Secure authentication via Apple Sign In

Data Retention:

• We retain your data as long as your account is active
• You can request deletion of your data at any time
• Deleted data is permanently removed within 30 days

Your Privacy Rights

You have the right to:

1. Access Your Data:
   • View all memories and information stored in your account
   • Request a copy of your data
2. Delete Your Data:
   • Delete individual memories or photos
   • Delete your entire account and all associated data
   • Use the "Delete Account" option in Settings
3. Control Data Collection:
   • Revoke location permissions at any time
   • Revoke photo library access at any time
   • Revoke motion & fitness data access at any time
   • Manage permissions in your device Settings
4. Opt Out of Analytics:
   • Disable analytics tracking in App settings
5. Export Your Data:
   • Request a full data export by contacting us at hello@tryremem.app
   • We'll provide you with an archive of all your data within 30 days

Children's Privacy

Remem is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Your Consent

By using Remem, you consent to this Privacy Policy and agree to its terms.